TY  - JOUR
T1  - Employee Voice Strategies for Contesting Automated Organizational Decision Systems
A1  - Sara Ben Youssef
A1  - Amal Trabelsi
A1  - Karim Boudiaf
A1  - Nabil Jebali
JF  - Journal of Applied Organizational Systems and Behavior
JO  - J Appl Organ Syst Behav
SN  - 3108-852X
Y1  - 2024
VL  - 4
IS  - 1
DO  - 10.51847/W4HQRb9tZI
SP  - 123
EP  - 131
N2  - Automated organizational decision systems increasingly shape hiring, task allocation, performance evaluation, scheduling, promotion, discipline, and access to work. Yet employees who question these decisions often confront uncertain authority, opaque criteria, fragmented accountability, and channels designed for human rather than computational decision processes. This Original Taxonomy Article develops a proposed classification of employee responses to such conditions. It integrates scholarship on employee voice and silence, algorithmic management, worker resistance, explanation, formal reporting, work design, and procedural legitimacy. The proposed Employee-Voice Taxonomy distinguishes four strategies: direct contestation, formal escalation, explanation-seeking, and silent compliance. These strategies are differentiated by whether a response is expressed or withheld, whether it targets interpretation or outcome, and whether the dispute remains local or moves to an authorized institutional channel. The article further proposes that employees may move recursively among strategies as perceived error, explanation adequacy, contextual voice efficacy, dependency, retaliation risk, collective support, and prior organizational response change. Governance implications emphasize identifiable human authority, intelligible explanations, correction routes, protected escalation, evidentiary preservation, and reasoned closure. The taxonomy is not presented as a validated causal model, exhaustive classification, or universally effective prescription. Its categories and transition pathways require longitudinal, comparative, experimental, qualitative, and multilevel testing. The contribution is a bounded conceptual vocabulary for examining how employees respond when consequential organizational authority is exercised partly through automated systems.
UR  - https://apsshs.com/article/employee-voice-strategies-for-contesting-automated-organizational-decision-systems-nxjxxv5x9p1zhdi
ER  -