Burnout syndrome frequently affects healthcare workers, who are prone to spending excessive, unhealthy amounts of time on their smartphones. While these devices offer numerous life conveniences, their overuse can evolve into addictive behavior. This study set out to explore the relationship between burnout syndrome and smartphone addiction among various healthcare staff—including doctors, nurses, medical secretaries, security guards, and cleaning personnel—actively working since the start of the COVID-19 crisis. From a pool of 1,190 healthcare employees, 183 individuals qualified and consented to take part in the research. The study employed a sociodemographic questionnaire alongside the Maslach Burnout Inventory and the Smartphone Addiction Scale-Short Version for data collection. Analysis showed notable differences in burnout syndrome levels predominantly among doctors and nurses. Findings also highlighted links between emotional burnout (EB), desensitization, and smartphone addiction, in addition to correlations involving higher education, professional roles (doctors and nurses), and smartphone addiction tendencies. Linear regression results suggested that age accounted for 17% of the variance in smartphone addiction scores, while education level contributed 16%. The highest incidences of both burnout syndrome and smartphone addiction were observed in doctors and nurses. Moreover, healthcare workers experiencing EB and desensitization were more prone to developing smartphone addiction. The data suggest a potential association between elevated education levels in healthcare professionals and increased occurrences of EB, desensitization, and smartphone addiction, with age serving as a significant factor influencing addiction severity.
