TY  - JOUR
T1  - Exploring the Path from Organizational Justice to Organizational Citizenship Behavior: Job Commitment as a Mediator
A1  - Jamnean Joungtrakul
A1  - Ian David Smith
JF  - Annals of Organizational Culture, Leadership and External Engagement Journal
JO  - Ann Organ Cult Leadersh Extern Engagem J
SN  - 3108-4176
Y1  - 2025
VL  - 6
IS  - 1
DO  - 10.51847/DBvez9u8O9
SP  - 31
EP  - 35
N2  - In the context of information technology (IT) development projects, having skilled employees is essential for success. However, it is not enough to just recruit and retain talent; employees must also contribute meaningfully by engaging in behaviors such as organizational citizenship behavior (OCB). IT employees have distinct motivational factors and exhibit different patterns of OCB compared to those in other fields. Furthermore, the dynamic environment of project work influences organizational citizenship behavior, creating a context that may not align with traditional perceptions of justice seen in other operational roles. To examine whether perceptions of justice can influence positive behaviors in this context, a survey was conducted among members of IT development teams. The data collected from 141 respondents indicated that perceptions of justice led to higher job commitment, which in turn mediates the relationship between organizational citizenship and justice behavior. Therefore, project leaders should focus on enhancing employees' perceptions of fairness, especially regarding the distribution of rewards and behaviors, to foster greater organizational citizenship.
UR  - https://apsshs.com/article/exploring-the-path-from-organizational-justice-to-organizational-citizenship-behavior-job-commitmen-lvv9l3vnao03yim
ER  -