TY  - JOUR
T1  - Servant Leadership and Employee Voice Behavior in Indian Banking: The Mediating Roles of Affective Commitment and Knowledge-Sharing Behavior
A1  - Ahmed El Sayed
A1  - Mahmoud Hassan
A1  - Karim Abdallah
A1  - Mostafa Ali
JF  - Asian Journal of Individual and Organizational Behavior
JO  - Asian J Indiv Organ Behav
SN  - 3108-4192
Y1  - 2024
VL  - 4
IS  - 1
DO  - 10.51847/HapiC1RCFT
SP  - 186
EP  - 193
N2  - Indian banking institutions increasingly expect employees to be supportive and advisory regarding organizational operations. A central issue, however, is whether these banks have built a culture capable of embracing individuals with strong service orientations. Such readiness must involve leadership, employee dedication, and a welcoming, people-friendly climate. The present research introduces a new perspective by integrating Servant Leadership (SL), Affective Commitment (AC), and Knowledge Sharing Behavior (KSB) as mechanisms to strengthen Voice Behavior (VB). The main purpose was to explore the extent to which servant leadership shapes employees’ voice behavior. Additionally, the study assessed how affective commitment and knowledge-sharing behavior mediate the influence of servant leadership on voice behavior. Data were gathered from banking personnel via a structured survey and email distribution. Banks in the southern region of India were selected using simple random sampling. Results demonstrated that servant leadership has a positive effect on voice behavior. Moreover, AC and KSB were found to partially mediate the SL–VB association. Managerial implications, limitations, and suggestions for subsequent research were also addressed.
UR  - https://apsshs.com/article/servant-leadership-and-employee-voice-behavior-in-indian-banking-the-mediating-roles-of-affective-c-c1rq8xipgbwvimr
ER  -