We'd appreciate your feedback. Send feedback Subscribe to our newsletters and alerts


Annals of Organizational Culture, Leadership and External Engagement Journal

2022 Volume 3

An Investigation into Hotel Employees' Perceptions of Institutionalization Levels


, , ,
  1. Faculty of Tourism, Ankara Hacı Bayram Veli University, Ankara, Turkey.
  2. Tourism and Travel Services, Manavgat Vocational School, Akdeniz University, Antalya, Turkey.
  3. Gendarmerie and Coast Guard Academy, Ankara, Turkey.
  4. Business Administration Program, Elmali Vocational School, Akdeniz University, Antalya, Turkey.
Abstract

Institutionalization is a process that requires adaptation and alignment with the environment, ensuring stability and value in the organizations. The tourism sector holds significant importance in the economic growth of all countries. As a result, institutionalization is considered a critical management approach for tourism businesses to navigate competitive market conditions, maintain profitability, and sustain their market presence. This research aimed to evaluate the perceived level of institutionalization among 368 employees from 50 five-star hotels in Antalya. The study employed descriptive statistics along with factor analysis, t-tests, and ANOVA tests. The findings showed that employees' perceptions of formalization, cultural power, professionalization, and consistency differed depending on factors such as the total workforce size, bed capacity, and the operational duration of the hotels where they worked.


How to cite this article
Vancouver
Silik CE, Ilgaz B, Dündar Y, Oral MA. An Investigation into Hotel Employees' Perceptions of Institutionalization Levels. Ann Organ Cult Leadersh Extern Engagem J. 2022;3:1-15. https://doi.org/10.51847/STntgu2esi
APA
Silik, C. E., Ilgaz, B., Dündar, Y., & Oral, M. A. (2022). An Investigation into Hotel Employees' Perceptions of Institutionalization Levels. Annals of Organizational Culture, Leadership and External Engagement Journal, 3, 1-15. https://doi.org/10.51847/STntgu2esi

About APSSHS