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Asian Journal of Individual and Organizational Behavior

2021 Volume 1

The Impact of Enterprise Resource Planning and Entrepreneurial Orientation on SME Performance: A Mediated Analysis through Organizational Excellence


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  1. Faculty of Accountancy and Management, Universiti Tunku Abdul Rahman, Kajang 43000, Selangor, Malaysia.
  2. Faculty of Management, Multimedia University, Cyberjaya 63100, Selangor, Malaysia.
Abstract

This study aims to explore how enterprise resource planning (ERP) systems and entrepreneurial orientation (EO) shape the performance of organizations, emphasizing the mediating function of organizational excellence (OE). Drawing on data from manufacturing SMEs in Pakistan, a total of 340 questionnaires were distributed, and 260 valid responses were obtained, representing a response rate of 76.47%. Data were analyzed using structural equation modeling with the partial least squares (SEM-PLS) approach. The results reveal that ERP and EO both exert a significant positive influence on organizational performance, while OE serves as a partial mediator in this association. Specifically, the findings indicate that organizations demonstrating higher levels of excellence tend to achieve superior performance outcomes, validating the proposed hypotheses at a 0.01 significance level. These insights highlight the strategic value of integrating ERP implementation and entrepreneurial orientation within SMEs to foster organizational excellence and improve overall effectiveness. The study offers practical guidance for policymakers, business leaders, and researchers seeking to strengthen performance through technological and entrepreneurial capabilities in emerging economies.


How to cite this article
Vancouver
Abdullah MAB, Rahman NAB. The Impact of Enterprise Resource Planning and Entrepreneurial Orientation on SME Performance: A Mediated Analysis through Organizational Excellence. Asian J Indiv Organ Behav. 2021;1:71-82. https://doi.org/10.51847/MePt2nGk2U
APA
Abdullah, M. A. B., & Rahman, N. A. B. (2021). The Impact of Enterprise Resource Planning and Entrepreneurial Orientation on SME Performance: A Mediated Analysis through Organizational Excellence. Asian Journal of Individual and Organizational Behavior, 1, 71-82. https://doi.org/10.51847/MePt2nGk2U

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