This research investigated how emotional labor mediates the relationship between organizational climate and burnout in accommodation businesses. A survey was conducted across 19 five-star hotels in Antalya, the region with the highest number of accommodation establishments in Turkey. The study included 976 participants and focused on analyzing emotional labor and its sub-dimensions as the mediating factor. Descriptive statistics were processed with SPSS, while the structural equation model was a
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Written by Mohammad Kamal Zoubi
Published in Vol 3 , 2023
This study assessed the perceived performance of interior design students in Jordan who were engaged in either classroom or online learning during the COVID-19 pandemic lockdown. According to the survey, first-year students showed greater satisfaction than third-year students. Meanwhile, second-year students had moderate expectations and perceptions of both online and in-person learning experiences. Several reasons may explain this difference, including the novelty of online learning for first-y
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Written by Andrei Efremov
Published in Vol 3 , 2023
Psychosomatic pain, often triggered by negative emotions such as fear and trauma, can profoundly affect both psychological and physical well-being. These emotions, whether negative or positive, can form pathological neural networks (PPNs) in the subconscious mind, reinforcing psychosomatic pain. Traditional therapeutic approaches such as cognitive behavioral therapy (CBT), extinction learning, regression hypnotherapy, and classical hypnosis have been commonly used to treat psychosomatic pain, of
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Written by Salwa Abdel Hafeez Bahrawi
Published in Vol 3 , 2023
The study of organizational behavior plays a crucial role in understanding how organizations function and evolve. As one of the key modern approaches in managing change and development, organizational behavior provides a framework that defines the working style within an organization, distinguishing it from others. Decision-making in organizations is influenced by numerous internal and external factors. This study confirms that organizational behavior significantly influences the decision-making
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Written by Katarzyna Szum
Published in Vol 3 , 2023
This research examines the role of artificial intelligence (AI) and robotic technologies in the transformation of the logistics sector at different stages. With the global economy becoming increasingly competitive, the study aims to predict the best ways to increase efficiency and reduce costs in logistics processes. In addition, it delves into the changes required in supply chain management (SCM) strategies that have been triggered by the global health crisis of COVID-19. The study uses the mul
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Written by Nur Rizqi Febriandika
Published in Vol 3 , 2023
Zakat, as the fourth pillar of Islam, is obligatory for all Muslims upon reaching certain wealth thresholds, such as Haul and Nishab. Considering the significant potential of professional Zakat, efforts to harness this potential should continue. This research aimed to identify the factors influencing Zakat compliance among Muslims in the professional sphere. Using the theory of planned behavior (TPB), this study examines how various factors contribute to the intention to pay Zakat, which in turn
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Written by Hend Elshoubashy
Published in Vol 3 , 2023
Gamification, the integration of game design principles into non-gaming environments, has gained considerable traction over the past decade. In the business domain, it serves as a strategic tool to enhance consumers’ psychological motivations toward services, activities, products, and brands. Various frameworks have been introduced, each incorporating distinct design elements aimed at fostering engagement. However, a significant gap in the literature remains due to the limited empirical evidence
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Written by Vladimir Georgievich Maralov
Published in Vol 3 , 2023
This study is important due to the increasing importance of understanding the psychological factors and mechanisms behind personal self-development. The research aimed to investigate the factors influencing students’ choices of self-improvement strategies—such as acquisition, rejection, transformation, and limitation—based on their levels of agency. The sample included 271 students, aged 17 to 27 years, mostly female, from various universities in Russia and Kazakhstan, with a mean age of 19.5 (S
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Written by Thi Hao Nguyen
Published in Vol 3 , 2023
This study examines how emotional intelligence directly influences teamwork performance and the intermediary role played by individual goals and team structures in this relationship, particularly among university students in Vietnam. The study uses a combination of comprehensive interviews and widespread surveys conducted across several universities in Hanoi’s economic region. A total of 372 valid student responses were analyzed to understand both the indirect and direct effects of emotional int
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