This research investigated how emotional labor mediates the relationship between organizational climate and burnout in accommodation businesses. A survey was conducted across 19 five-star hotels in Antalya, the region with the highest number of accommodation establishments in Turkey. The study included 976 participants and focused on analyzing emotional labor and its sub-dimensions as the mediating factor. Descriptive statistics were processed with SPSS, while the structural equation model was a
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Written by Mohammad Kamal Zoubi
Published in Vol 3 , 2023
This study assessed the perceived performance of interior design students in Jordan who were engaged in either classroom or online learning during the COVID-19 pandemic lockdown. According to the survey, first-year students showed greater satisfaction than third-year students. Meanwhile, second-year students had moderate expectations and perceptions of both online and in-person learning experiences. Several reasons may explain this difference, including the novelty of online learning for first-y
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Written by Andrei Efremov
Published in Vol 3 , 2023
Psychosomatic pain, often triggered by negative emotions such as fear and trauma, can profoundly affect both psychological and physical well-being. These emotions, whether negative or positive, can form pathological neural networks (PPNs) in the subconscious mind, reinforcing psychosomatic pain. Traditional therapeutic approaches such as cognitive behavioral therapy (CBT), extinction learning, regression hypnotherapy, and classical hypnosis have been commonly used to treat psychosomatic pain, of
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Written by Salwa Abdel Hafeez Bahrawi
Published in Vol 3 , 2023
The study of organizational behavior plays a crucial role in understanding how organizations function and evolve. As one of the key modern approaches in managing change and development, organizational behavior provides a framework that defines the working style within an organization, distinguishing it from others. Decision-making in organizations is influenced by numerous internal and external factors. This study confirms that organizational behavior significantly influences the decision-making
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Written by Katarzyna Szum
Published in Vol 3 , 2023
This research examines the role of artificial intelligence (AI) and robotic technologies in the transformation of the logistics sector at different stages. With the global economy becoming increasingly competitive, the study aims to predict the best ways to increase efficiency and reduce costs in logistics processes. In addition, it delves into the changes required in supply chain management (SCM) strategies that have been triggered by the global health crisis of COVID-19. The study uses the mul
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Written by Nur Rizqi Febriandika
Published in Vol 3 , 2023
Zakat, as the fourth pillar of Islam, is obligatory for all Muslims upon reaching certain wealth thresholds, such as Haul and Nishab. Considering the significant potential of professional Zakat, efforts to harness this potential should continue. This research aimed to identify the factors influencing Zakat compliance among Muslims in the professional sphere. Using the theory of planned behavior (TPB), this study examines how various factors contribute to the intention to pay Zakat, which in turn
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Written by Hend Elshoubashy
Published in Vol 3 , 2023
Gamification, the integration of game design principles into non-gaming environments, has gained considerable traction over the past decade. In the business domain, it serves as a strategic tool to enhance consumers’ psychological motivations toward services, activities, products, and brands. Various frameworks have been introduced, each incorporating distinct design elements aimed at fostering engagement. However, a significant gap in the literature remains due to the limited empirical evidence
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Written by Vladimir Georgievich Maralov
Published in Vol 3 , 2023
This study is important due to the increasing importance of understanding the psychological factors and mechanisms behind personal self-development. The research aimed to investigate the factors influencing students’ choices of self-improvement strategies—such as acquisition, rejection, transformation, and limitation—based on their levels of agency. The sample included 271 students, aged 17 to 27 years, mostly female, from various universities in Russia and Kazakhstan, with a mean age of 19.5 (S
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Written by Thi Hao Nguyen
Published in Vol 3 , 2023
This study examines how emotional intelligence directly influences teamwork performance and the intermediary role played by individual goals and team structures in this relationship, particularly among university students in Vietnam. The study uses a combination of comprehensive interviews and widespread surveys conducted across several universities in Hanoi’s economic region. A total of 372 valid student responses were analyzed to understand both the indirect and direct effects of emotional int
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Written by Juliette Roger
Published in Vol 3 , 2023
This study examines the association between impression management and organizational citizenship behavior (OCB), along with the extent to which reciprocity, honesty–humility, and job insecurity shape this relationship. Using data collected from 710 contractual faculty members employed in public and private universities across Southern Punjab, Pakistan, a comparative analysis was conducted to evaluate respondents’ behavioral inclinations. The findings indicate that impression management mediates
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Strategic alignment focuses on ensuring coherence between an organization’s overall strategy and the strategies of its functional areas, such as human resource management. Rooted in goal-setting theory, it emphasizes the value of collective effort and the importance of goal clarity in driving high performance and achieving organizational success. This study aims to examine how strategic alignment influences organizational performance in higher education institutions. Three key components—goal cl
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Written by Abigail Brooks
Published in Vol 3 , 2023
In recent years, authentic leadership has emerged as a key area of interest in leadership research. This study explores the employee-centered perspective of authentic leadership and its influence on individual performance, examining the sequential mediating roles of trust and leader–member exchange (LMX). Survey data were gathered from 320 employees in Pakistan’s healthcare sector. The findings demonstrate that authentic leadership positively impacts individual performance both directly and indi
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Written by Benedicta Osei
Published in Vol 3 , 2023
This study examines how the two facets of perceived organizational prestige (POP) influence ethical decision-making (EDM) among tax accountants and explores whether their personal financial situation alters this relationship. Data were collected through surveys from 356 accountants employed in two public-interest organizations and analyzed using partial least squares structural equation modeling. Results reveal that perceived external prestige (PEP) positively affects ethical decision-making, wh
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Written by Amelia Górska
Published in Vol 3 , 2023
This research explores the role of perceived organizational support (POS) in shaping middle managers’ behaviors by signaling that the organization values their well-being, thereby encouraging contributions to organizational performance. The study further examines whether psychological capital mediates the relationship between perceived organizational support and organizational citizenship behavior (OCB) among middle managers at Nusakambangan Correctional Institutions, Indonesia. Data were collec
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This study explores how intellectual capital influences organizational performance in higher education institutions, emphasizing the role of intrinsic motivation as a mediating factor. The research draws on survey data from 815 faculty and administrative managers across public and private universities in Ecuador, collected via a questionnaire adapted from prior studies. Structural equation modeling was employed to examine the direction and strength of the proposed relationships. Results reveal t
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This study empirically examines the relationships between financial literacy, morality, organizational culture, and the prevention of financial mismanagement. The novelty of this research lies in incorporating organizational cultural factors into the analysis of financial mismanagement, an area that has received limited attention in prior studies. The research employed a quantitative approach using survey methods. A proportionate random sampling technique was applied to select participants repre
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Universities and colleges operate as knowledge-centered organizations, where knowledge is treated as a vital resource for growth and innovation. This research explores how top management backing, the sense of collegiality, and the organizational culture (OC) influence trust among faculty members and shape their personal readiness to embrace knowledge management (KM) practices. Data were gathered from academic staff working in Indian higher education institutions and analyzed using exploratory an
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Written by Ahmad Faiz bin Hassan
Published in Vol 3 , 2023
This research examines how budget participation and leadership style influence managerial performance, considering organizational commitment as a potential mediator. Employing a quantitative approach, the study surveyed the entire population of 42 employees from the Public Works and Public Housing Office and the Tax Service Office in Wonogiri Regency, Indonesia, resulting in a saturated sample. Data were analyzed using path analysis and the coefficient of determination. Results reveal that while
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This study presents a new mechanism for how exploitative leadership could influence unethical pro-organizational behavior (UPOB). This study examines how exploitative leadership affects followers’ moral disengagement from the perspective of social cognitive theory. In addition, it demonstrates how exploitative leadership directly impacts UPOB and how moral disengagement plays a mediating role. The survey collected data from 208 Saudi employees, and hypotheses were tested with hierarchical regres
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Maintaining a committed and capable workforce has become essential within China’s rapidly evolving and highly competitive education industry. High employee turnover poses substantial challenges for institutions pursuing international standards, influencing operational stability and educational outcomes. This research investigates the determinants of turnover intention in Chinese academic organizations and ranks these determinants according to their relative importance. A two-round Delphi approac
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This research investigates how ethical leadership shapes employees’ green behaviour—both task-related and discretionary—by considering the intermediary roles of green intrinsic motivation and employees’ perceptions of a green-oriented organisational climate. It also explores whether green extrinsic motivation moderates the link between intrinsic motivation and green behaviour. A quantitative approach was utilised, relying on a structured questionnaire administered to staff in the hotel sector. T
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Written by Nguyen Thanh Long
Published in Vol 3 , 2023
This research aims to determine how strategic agility contributes to organizational excellence in universities across Jordan. The sample included university staff, either administrators or randomly chosen faculty members. A quantitative design was applied, and data were gathered via an online questionnaire created using Google Forms. Of the 572 distributed surveys, 492 were received, and 438 were valid for statistical analysis. Smart PLS was employed to conduct the analysis using Structural Equa
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Written by Carlos Mendes
Published in Vol 3 , 2023
Emancipatory entrepreneuring—actions aimed at freeing oneself from constraints in work and life—reshapes entrepreneurs’ lives and influences how they view themselves as entrepreneurs. Despite its importance, this topic remains insufficiently examined. In this conceptual article, we integrate research on entrepreneurial discovery and emancipatory entrepreneuring to propose a typology describing how emerging entrepreneurs undergo entrepreneurial transformation, thereby extending existing understan
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Written by Nur Aisyah Rahman
Published in Vol 3 , 2023
Organizational resilience is vital for limiting the impact of major disruptions, including pandemics, geopolitical tensions, and climate-related emergencies. Traditional business continuity management (BCM) and its continuity plans often provide an essential foundation, yet may not fully meet operational needs. This paper proposes and applies an innovative Continuity Governance (CG) framework, positioned as an additional BCM stage. The CG approach reinforces resilience by improving routine opera
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