We'd appreciate your feedback. Send feedback Subscribe to our newsletters and alerts


Journal of Applied Organizational Systems and Behavior

2024 Volume 4 Issue 1

Employee Voice Strategies for Contesting Automated Organizational Decision Systems


, , ,
  1. Department of Employee Voice and Automated Systems, Faculty of Business, University of Tunis, Tunis, Tunisia.
  2. Department of Contestation and Decision Systems, Faculty of Management, University of Sousse, Sousse, Tunisia.
  3. Department of Algorithmic Accountability, Faculty of Psychology, University of Sfax, Sfax, Tunisia.
Abstract

Automated organizational decision systems increasingly shape hiring, task allocation, performance evaluation, scheduling, promotion, discipline, and access to work. Yet employees who question these decisions often confront uncertain authority, opaque criteria, fragmented accountability, and channels designed for human rather than computational decision processes. This Original Taxonomy Article develops a proposed classification of employee responses to such conditions. It integrates scholarship on employee voice and silence, algorithmic management, worker resistance, explanation, formal reporting, work design, and procedural legitimacy. The proposed Employee-Voice Taxonomy distinguishes four strategies: direct contestation, formal escalation, explanation-seeking, and silent compliance. These strategies are differentiated by whether a response is expressed or withheld, whether it targets interpretation or outcome, and whether the dispute remains local or moves to an authorized institutional channel. The article further proposes that employees may move recursively among strategies as perceived error, explanation adequacy, contextual voice efficacy, dependency, retaliation risk, collective support, and prior organizational response change. Governance implications emphasize identifiable human authority, intelligible explanations, correction routes, protected escalation, evidentiary preservation, and reasoned closure. The taxonomy is not presented as a validated causal model, exhaustive classification, or universally effective prescription. Its categories and transition pathways require longitudinal, comparative, experimental, qualitative, and multilevel testing. The contribution is a bounded conceptual vocabulary for examining how employees respond when consequential organizational authority is exercised partly through automated systems.


How to cite this article
Vancouver
Youssef SB, Trabelsi A, Boudiaf K, Jebali N. Employee Voice Strategies for Contesting Automated Organizational Decision Systems. J Appl Organ Syst Behav. 2024;4(1):123-31. https://doi.org/10.51847/W4HQRb9tZI
APA
Youssef, S. B., Trabelsi, A., Boudiaf, K., & Jebali, N. (2024). Employee Voice Strategies for Contesting Automated Organizational Decision Systems. Journal of Applied Organizational Systems and Behavior, 4(1), 123-131. https://doi.org/10.51847/W4HQRb9tZI
Articles
Navigating the Mind of Gen Z Investors: Behavioral Factors and Stock Decision-Making in Vietnam
Journal of Applied Organizational Systems and Behavior
Vol 4 Issue 2, 2024 | Beatrice Mwangi
Forming Family Concepts in Pre-Adolescents Living in Orphanages
Journal of Applied Organizational Systems and Behavior
Vol 5 Issue 2, 2025 | Sanne Bakker
Understanding and Regulating Irrationality in Economic Decision-Making
Journal of Applied Organizational Systems and Behavior
Vol 5 Issue 1, 2025 | Isabelle Laurent
The Interplay of Spiritual Insight, Self-Actualization, and Educational Excellence
Journal of Applied Organizational Systems and Behavior
Vol 5 Issue 2, 2025 | Natalia Petrova
Faith, Work, and Obligation: Factors Shaping Zakat Compliance in Indonesia’s Professional Class
Journal of Applied Organizational Systems and Behavior
Vol 3 Issue 1, 2023 | Sophie Lambert
Enhancing Attention in Girls with Behavioral Disabilities Through Self-Instruction in Rafha, KSA
Journal of Applied Organizational Systems and Behavior
Vol 5 Issue 1, 2025 | Daniel Morales
Human Dignity, Recognition, and Autonomy in Contemporary Work Systems
Journal of Applied Organizational Systems and Behavior
Vol 6 Issue 1, 2026 | Thabo Nkosi
Safety and Dissent Rights in Algorithmic Work Systems
Journal of Applied Organizational Systems and Behavior
Vol 6 Issue 1, 2026 | Ivan Petrov
Emotional Lag, Change Speed, and Adaptive Breakdown in Organizations
Journal of Applied Organizational Systems and Behavior
Vol 6 Issue 1, 2026 | Omar Khalid
How Organizational Decision Systems Automate and Amplify Workplace Inequality
Journal of Applied Organizational Systems and Behavior
Vol 6 Issue 1, 2026 | Luis Herrera
Who Receives Credit for Effort in Technology-Mediated Organizational Work?
Journal of Applied Organizational Systems and Behavior
Vol 6 Issue 1, 2026 | Peter Novak
Behavioral Autonomy, Cognitive Offloading, and Responsibility in Artificial Intelligence–Assisted Work
Journal of Applied Organizational Systems and Behavior
Vol 6 Issue 1, 2026 | Siti Rahman

About APSSHS