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Annals of Organizational Culture, Leadership and External Engagement Journal

2025 Volume 6

Examining the Impact of Managerial Communication on the Link Between Nurses' Job Performance and Psychological Empowerment


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  1. Department of Nursing Administration and Advanced Clinical Nursing, Graduate School of Medicine, The University of Tokyo, 7-3-1 Hongo Bunkyo-ku, 113-0033, Tokyo, Japan.
  2. Department of Mental Health, Graduate School of Medicine, The University of Tokyo, 7-3-1 Hongo Bunkyo-ku, Tokyo, Japan.
  3. Graduate School of Nursing Science, St.Luke’s International University, 10-1 Akashi-cho, Chuo-ku, Tokyo, Japan.
  4. Department of Psychiatric Nursing, Graduate School of Medicine, The University of Tokyo, 7-3-1 Hongo Bunkyoku, Tokyo, Japan.
Abstract

Human resource empowerment is recognized as a key strategy in modern management for enhancing job performance. In the healthcare sector, senior management has increasingly focused on psychologically empowering nurses to improve their job performance. Enhancing nurses' job performance not only leads to better patient care but also improves the overall quality of medical services and ultimately contributes to the better health of society. This research specifically examines how the communication behaviors of nursing managers—such as empathic language, directive time, and meaningful language—moderate the relationship between nurses’ job performance and psychological empowerment. This study was conducted with a descriptive-correlational approach using regression analysis. The statistical population of the study consisted of 366 people, of whom 188 were selected using stratified random sampling. Data were collected using three standardized questionnaires and analyzed through correlation tests and hierarchical regression analysis in SPSS version 23 software. The findings indicate a positive and significant relationship between nurses' psychological empowerment and their job performance. In addition, each aspect of nursing managers' communication behaviors played a moderating role in the played between job performance and psychological empowerment (P < 0.05). This study suggests that nursing managers should implement strategies such as granting nurses autonomy, revising the compensation system, organizing psychological training sessions, providing support for psychiatric nurses, conducting regular meetings, involving nurses in discussions on critical issues, and offering encouragement and support to enhance their capabilities and job performance.


How to cite this article
Vancouver
Kunie K, Kawakami N, Shimazu A, Yonekura Y, Miyamoto Y. Examining the Impact of Managerial Communication on the Link Between Nurses' Job Performance and Psychological Empowerment. Ann Organ Cult Leadersh Extern Engagem J. 2025;6:1-7. https://doi.org/10.51847/SF5ZX3J4OT
APA
Kunie, K., Kawakami, N., Shimazu, A., Yonekura, Y., & Miyamoto, Y. (2025). Examining the Impact of Managerial Communication on the Link Between Nurses' Job Performance and Psychological Empowerment. Annals of Organizational Culture, Leadership and External Engagement Journal, 6, 1-7. https://doi.org/10.51847/SF5ZX3J4OT
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