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Annals of Organizational Culture, Leadership and External Engagement Journal

2025 Volume 6

Exploring the Path from Organizational Justice to Organizational Citizenship Behavior: Job Commitment as a Mediator


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  1. College of Social Sciences, Far East University, Eumseong-gun, Chungcheongbuk-do 27601, Korea.
  2. School of Education & Social Work, The University of Sydney, Sydney 2006, Australia.
Abstract

In the context of information technology (IT) development projects, having skilled employees is essential for success. However, it is not enough to just recruit and retain talent; employees must also contribute meaningfully by engaging in behaviors such as organizational citizenship behavior (OCB). IT employees have distinct motivational factors and exhibit different patterns of OCB compared to those in other fields. Furthermore, the dynamic environment of project work influences organizational citizenship behavior, creating a context that may not align with traditional perceptions of justice seen in other operational roles. To examine whether perceptions of justice can influence positive behaviors in this context, a survey was conducted among members of IT development teams. The data collected from 141 respondents indicated that perceptions of justice led to higher job commitment, which in turn mediates the relationship between organizational citizenship and justice behavior. Therefore, project leaders should focus on enhancing employees' perceptions of fairness, especially regarding the distribution of rewards and behaviors, to foster greater organizational citizenship.


How to cite this article
Vancouver
Joungtrakul J, Smith ID. Exploring the Path from Organizational Justice to Organizational Citizenship Behavior: Job Commitment as a Mediator. Ann Organ Cult Leadersh Extern Engagem J. 2025;6:31-5. https://doi.org/10.51847/DBvez9u8O9
APA
Joungtrakul, J., & Smith, I. D. (2025). Exploring the Path from Organizational Justice to Organizational Citizenship Behavior: Job Commitment as a Mediator. Annals of Organizational Culture, Leadership and External Engagement Journal, 6, 31-35. https://doi.org/10.51847/DBvez9u8O9
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