Human resource empowerment is recognized as a key strategy in modern management for enhancing job performance. In the healthcare sector, senior management has increasingly focused on psychologically empowering nurses to improve their job performance. Enhancing nurses' job performance not only leads to better patient care but also improves the overall quality of medical services and ultimately contributes to the better health of society. This research specifically examines how the communicati
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This research investigates the relationship between strategic leadership and employee performance in the Turkish aviation sector. A comprehensive survey with 47 questions (excluding demographic data) was conducted, with 316 valid responses gathered from a sample of 350 employees working in various aviation companies. Statistical methods such as frequency analysis, reliability testing, exploratory factor analysis (EFA), t-tests, ANOVA, linear regression, and correlation were used to analyze the d
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Written by Björn Mestdagh
Published in Vol 6 , 2025
This study aimed to develop and test a model that identifies key antecedents of positive organizational behavior. A correlational research design was used, employing structural equation modeling for analysis. The study participants, selected through stratified random sampling, completed surveys on topics including organization-oriented self-esteem, leader-member exchange, role ambiguity, perceived organizational support, positive organizational behavior, and psychological ownership. Structural e
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Written by Ibrahim Alusine Kebe
Published in Vol 6 , 2025
The relationship between leadership style and employee performance has long been a key topic of interest for scholars and organizational leaders. This study examined this dynamic in the context of Vietnamese commercial banks, specifically examining how leadership style affects employee performance, with a particular focus on the moderating role of psychological capital. Using structural equation modeling (SEM) and a survey of banking industry employees, the research uncovered important findings.
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Written by Jamnean Joungtrakul
Published in Vol 6 , 2025
In the context of information technology (IT) development projects, having skilled employees is essential for success. However, it is not enough to just recruit and retain talent; employees must also contribute meaningfully by engaging in behaviors such as organizational citizenship behavior (OCB). IT employees have distinct motivational factors and exhibit different patterns of OCB compared to those in other fields. Furthermore, the dynamic environment of project work influences organizational
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This study examines the impact of conflict management on organizational behavior transformation. This applied research uses a descriptive-correlation method for data collection, focusing on managers and senior experts from active export companies. A sample of 70 participants was selected for the study. Data were collected through a researcher-made questionnaire, whose validity was confirmed by experts and reliability was verified using Cronbach's alpha. Demographic data and relationships bet
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This study aims to investigate the factors influencing customer satisfaction in M-banking services in Vietnamese commercial banks, focusing on Sacombank’s Hanoi Branch. Based on the SERVQUAL model by Parasuraman et al. (1988) and related literature, this study identifies five critical factors that determine customer satisfaction: reliability, responsiveness, tangibility, assurance, and empathy. A survey was conducted with 208 retail customers at Sacombank Hanoi Branch who have used the M-banking
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Written by Carmen Pantiș
Published in Vol 6 , 2025
Human resources play a crucial role in achieving organizational goals and are considered the most valuable asset in both production and service delivery. Imbalances in the distribution of human resources, including shortages and surpluses, can significantly affect the quality of patient care. This study aimed to investigate the situation of human resources in hospitals. The findings from the hospitals examined indicate that many institutions are experiencing shortages and poor distribution of me
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